Privacy policy

Privacy Policy

AIRKAK respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how AIRKAK collects, uses, discloses, stores, and protects personal information when you visit, browse, create an account, or make a purchase through:

https://airkak.com

This Privacy Policy applies to personal information collected through our website, online store, customer service communications, orders, and related services.

1. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Order information

  • Products purchased

  • Payment-related information necessary to process transactions

  • Account information

  • Customer service communications

  • Reviews, feedback, and other information you voluntarily submit

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Approximate geographic information

  • Website usage information

  • Cookies and similar technology information

  • Information necessary to prevent fraud and protect website security

We collect only information that is reasonably necessary for the purposes described in this Privacy Policy or as otherwise permitted or required by applicable law.

2. Information You Provide Directly

You may provide personal information when you:

  • Create an account

  • Place an order

  • Enter information during checkout

  • Contact customer service

  • Subscribe to communications

  • Submit a review

  • Participate in a promotion

  • Complete a form

  • Communicate with us by email

  • Otherwise interact with our website

3. Information Collected Automatically

When you visit our website, certain information may be collected automatically.

This may include:

  • IP address

  • Device type

  • Browser type

  • Operating system

  • Referring website

  • Pages visited

  • Products viewed

  • Date and time of visits

  • Website interactions

  • General geographic information

  • Technical information concerning your device

This information may be used to operate, secure, analyze, and improve our website.

4. Cookies

AIRKAK and third-party service providers may use cookies, pixels, tags, scripts, and similar technologies.

Cookies may be used to:

  • Operate essential website functions

  • Maintain shopping cart functionality

  • Remember preferences

  • Keep customers signed in where applicable

  • Improve website performance

  • Analyze website traffic

  • Understand customer behavior

  • Prevent fraud

  • Maintain website security

  • Measure marketing performance

  • Support advertising activities where permitted

Some cookies may be necessary for the website to function properly.

Depending on your location, you may have choices regarding certain non-essential cookies.

You can also manage cookie settings through your browser.

Disabling certain cookies may affect the functionality of some website features.

5. How We Use Personal Information

AIRKAK may use personal information to:

  • Process orders

  • Process payments

  • Fulfill purchases

  • Arrange delivery

  • Send order confirmations

  • Provide shipment updates

  • Respond to customer inquiries

  • Process returns

  • Process refunds

  • Provide customer support

  • Prevent fraud

  • Detect unauthorized transactions

  • Protect our website

  • Maintain business records

  • Improve products and services

  • Improve website functionality

  • Analyze website usage

  • Communicate with customers

  • Send marketing communications where permitted

  • Comply with applicable laws

  • Enforce our policies

  • Protect our rights and property

6. Payment Information

Payments may be processed through third-party payment processors.

AIRKAK generally does not need to store complete payment card information in order to process an ordinary transaction.

Payment providers may collect and process payment information according to their own privacy policies, terms, security procedures, and applicable laws.

Customers should review the applicable payment provider's privacy information where appropriate.

7. Shopify

Our online store is powered by Shopify.

Shopify provides the technology and infrastructure used to operate our online store, process commerce transactions, manage products, and provide certain customer and store functions.

Information processed through our website may therefore be processed by Shopify in accordance with Shopify's applicable policies and contractual obligations.

Shopify's privacy practices are governed by Shopify's own privacy documentation.

8. Sharing Personal Information

We may share personal information with service providers when necessary to operate our business or provide services to customers.

These service providers may include:

  • Shopify

  • Payment processors

  • Payment service providers

  • Shipping carriers

  • Fulfillment providers

  • Website hosting providers

  • Technology providers

  • Fraud prevention providers

  • Security providers

  • Analytics providers

  • Marketing service providers

  • Customer service providers

  • Professional advisors

  • Government authorities where legally required

We do not sell personal information merely as part of ordinary order processing.

Where applicable, service providers are expected to handle information consistently with their contractual obligations and applicable law.

9. Marketing Communications

Where legally permitted, AIRKAK may send promotional emails, product announcements, special offers, or other marketing communications.

Where consent is required, we will obtain consent before sending marketing communications.

You may unsubscribe from marketing communications using the unsubscribe mechanism included in the applicable communication.

You may also contact us at:

hello@airkak.com

Unsubscribing from promotional communications does not necessarily stop transactional communications, including order confirmations, shipping notices, security messages, or other communications necessary to provide services.

10. Customer Service Communications

When you contact AIRKAK, we may retain information contained in your communication.

This may include:

  • Name

  • Email address

  • Phone number

  • Order number

  • Product information

  • Photographs

  • Description of your issue

  • Other information voluntarily provided

This information may be used to respond to your inquiry, investigate problems, maintain customer service records, and comply with applicable obligations.

11. International Data Processing

Because AIRKAK may use service providers operating in different countries, personal information may be transferred to or processed in jurisdictions outside your home country.

Where applicable law requires specific safeguards for international data transfers, AIRKAK will use appropriate mechanisms required by applicable law.

12. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

  • The type of information

  • The purpose for which it was collected

  • The nature of the customer relationship

  • Legal requirements

  • Accounting requirements

  • Tax obligations

  • Fraud prevention requirements

  • Dispute resolution

  • Contractual requirements

When information is no longer required, it may be deleted, anonymized, or securely disposed of, subject to applicable law.

13. Data Security

AIRKAK uses reasonable technical and organizational measures designed to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Customers should also take reasonable steps to protect their personal information, devices, passwords, and account credentials.

14. Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information.

These rights may include:

  • Access to personal information

  • Correction of inaccurate information

  • Deletion of personal information

  • Restriction of certain processing

  • Objection to certain processing

  • Withdrawal of consent where applicable

  • Data portability

  • Opting out of certain marketing communications

  • Information about how personal information is processed

  • The right to lodge a complaint with an applicable privacy regulator

These rights may be subject to legal exceptions and limitations.

15. Exercising Your Privacy Rights

To submit a privacy request or ask a privacy-related question, contact:

hello@airkak.com

We may need to verify your identity before fulfilling certain requests.

This verification is intended to protect your personal information from unauthorized access or disclosure.

16. Children's Privacy

Our website is not specifically directed to children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe a child has provided personal information to AIRKAK in circumstances where such collection is not permitted, please contact:

hello@airkak.com

We will review the matter and take appropriate action where required.

17. Third-Party Websites

Our website may contain links to third-party websites, applications, social media services, payment providers, or other external services.

We are not responsible for the privacy practices of third-party websites.

Customers should review the privacy policies of third-party services before providing personal information.

18. Fraud Prevention and Legal Disclosures

AIRKAK may collect, use, or disclose information when reasonably necessary to:

  • Prevent fraud

  • Detect unauthorized transactions

  • Protect customers

  • Protect our business

  • Maintain website security

  • Investigate suspected unlawful activity

  • Comply with legal requirements

  • Respond to lawful requests from authorities

  • Enforce our terms and policies

  • Protect our legal rights and property

19. California Privacy Rights

If you are a California resident, you may have additional privacy rights under applicable California privacy laws.

Depending on the circumstances and applicable law, these rights may include rights concerning access, correction, deletion, and certain disclosures or uses of personal information.

You may submit a privacy request by contacting:

hello@airkak.com

We will process qualifying requests in accordance with applicable California law.

20. European Economic Area Privacy Rights

If you are located in the European Economic Area and applicable data protection law applies to our processing of your personal information, you may have additional rights under applicable data protection laws.

These may include rights of access, correction, deletion, restriction, objection, portability, and withdrawal of consent where applicable.

You may contact:

hello@airkak.com

for privacy-related requests.

You may also have the right to lodge a complaint with your applicable data protection authority.

21. Changes to This Privacy Policy

AIRKAK may update this Privacy Policy from time to time.

Updates may be made to reflect changes in our business, website, technology, service providers, privacy practices, or applicable legal requirements.

The updated version will be published on this page.

22. Contact Information

AIRKAK

Website: https://airkak.com

Email: hello@airkak.com

Phone: +1 229-715-7726

Business Address:

6713 DALE RD
REX, GA 30273-2148
United States

If you have questions about this Privacy Policy or how your personal information is handled, please contact us at hello@airkak.com.